Frequently Asked Questions

Everything you need to know about your Western wardrobe and orders.

What is your return policy for boots and apparel?

We offer a 30-day return window for all unworn items in their original packaging. Boots must be returned in their original box without scuffs on the soles.

How long does shipping take within the United States?

Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their gear sooner.

How do I know what size cowboy boot to order?

Western boots often fit differently than sneakers. We recommend sizing down a half size for most brands, but please check our specific brand size guides for the best fit.

Do you offer international shipping?

Yes, Starr Western Wear ships to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

Can I track my order once it has been placed?

Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna to make your shopping experience easier.